Contact your host first
Most issues can be resolved quickly by talking to your host. Use the messaging feature to describe the problem and give them a chance to help.
If the host can't help
If you can't reach your host or they're unable to resolve the issue, contact Finding Retreats support. We're available 24/7 to help with:
Safety concerns
Listing inaccuracies
Host non-responsiveness
Payment disputes
Rebooking assistance
Document issues
Take photos and notes about any problems. This documentation helps us investigate and resolve issues faster.